Hospitality Management

MALAYSIAN SKILLS CERTIFICATE JABATAN PEMBANGUNAN KEMAHIRAN (JPK)
CITY & GUILDS (UNITED KINGDOM)

Skills Proficiency Awards in Basic Food and Beverage Service

Skills Proficiency Awards in Basic Housekeeping Services

MALAYSIAN SKILLS CERTIFICATE JABATAN PEMBANGUNAN KEMAHIRAN (JPK)

CERTIFICATE IN FRONT OFFICE ASSISTANT - GUEST SERVICE OPERATION - LEVEL 3 (HT-110-3-2011)

OVERVIEW
The programme aims at producing knowledgeable and skillful workforce with the right attitude who will acquire the necessary competency standards to enter the job market specifically for the hospitality, tourism and services industries.

DURATION
Twelve (12) months

MODULE 
Reception Functions, Cashier Functions, Guest Services Activity, Reporting Functions, Departmental Safety and Security, Departmental Safety and Security, Departmental Cost, Night Audit Functions and Supervisory Tasks

ENTRY REQUIREMENTS
18-35 years old (with min. 9 years of schooling, or with 3 years relevant prior work experiences)

CERTIFICATION
Malaysian Skills Certificate (Sijil Kemahiran Malaysia) - Level 3

NOTE: Upon completion of Certificate In Front Office Assistant - Guest Service Operation - Level 3 (HT-110-3) students may opt to continue their study for the Diploma programme in Hospitality, Tourism & Culinary at BERJAYA University College of Hospitality (BERJAYA UCH).